+56 9 3399 0606
contacto@eliospharmaceuticals.com
Av. Pedro de Valdivia 273, Oficina
1304/1305, Providencia, Santiago
Monday to Friday
9am - 6pm
+56 9 3399 0606
contacto@eliospharmaceuticals.com
Alameda LB Belo O'Higgins 1520 Of 70
Santiago Comitino
Monday to Friday
9am - 6pm
Doctor writing prescription

Do you need a medication that is not available in Chile?

We import them for you with reliable international shipping and customs clearance.

Imported medicines

Natural Persons

Is your medical treatment in Chile unavailable or too costly?

Health Professionals

Is the treatment you want to prescribe for your patient not available in Chile or is it too expensive?

Hospitals and Clinics

Are you looking for a treatment for a patient at your institution that isn't available in Chile?

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Who we are

Elios Pharmaceutical is a Chile-based company focused on helping patients access treatments that are unavailable or cost-prohibitive locally. With over 25 years of expertise, our mission is to connect people with the most effective global medical solutions.

25+ Years of Experience

Our expert team has been facilitating medication imports for over a quarter century, ensuring reliable access to treatments.

Regulated Process

All imports are processed in compliance with national health regulations and supervised by certified professionals.

Certified Suppliers

We work exclusively with international suppliers approved by their respective health authorities.

Specialty Treatments

Import medications for various conditions (up to 6 months supply per authorized shipment).

Nationwide Shipping

Reliable delivery across the country, including temperature-sensitive medications requiring cold chain logistics.

Pharmaceutical Oversight

Our licensed Pharmaceutical Chemist supervises every import to ensure quality and compliance.

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Who we serve

Hospitals

Hospitals

Clinics

Clinics

Groups

Groups or
Associations of Patients

Private Patients

Private Patients

Other Institutions

Other Institutions
of Health

Other Institutions

Pharmacis

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Importation Process

Quotation

Request for Quotation

Acceptance

Acceptance of Quotation

Documentation

Submit Documentation
for import

Progress

Order in Progress

Transport

International Transport,
ISP resolution and
customs clearance

Delivery

Delivery

1. Documentation to carry out your Import

1. Medical Prescription

2. Photocopy Of ID

3. Simple Power Of Attorney

Signed by patient or family member

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Frequently Asked Question

Frequently Asked Questions

Find answers to common questions about our services and processes

How long does the import take?

The import process typically takes between 5-10 business days, depending on the product type and country of origin. We'll provide you with a more accurate timeline once we have all the necessary details.

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What is needed for import?

To initiate an import, we'll need the product details, quantity, prescription, and any other relevant details & documentation from patients and doctor. Our team will guide you through the specific requirements based on your shipment.

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Who do we serve?

We serve businesses of all sizes across various industries, as well as individuals who need special import medicine services. Our clients are patients, retailers, distributor, healthcare providers, and more.

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Do we import medicines with cold chain (2°C - 4°C)?

Yes, we have specialized cold chain logistics capabilities for temperature-sensitive medicines. Our facilities are equipped with temperature-controlled storage and monitoring systems to ensure product integrity.

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Do we ship to all of Chile?

We provide nationwide coverage across Chile, including remote areas. Delivery times may vary based on location, but we ensure reliable service throughout the country.

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Terms of payment?

We offer flexible payment terms including upfront payment, partial payments, and credit options for established clients. Our standard payment terms are 50% advance with order confirmation and 50% after shipment. You can contact our team to get flexible payment terms.

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